·          Coordinated between attorneys, franchisees, Regional Director of Operations, Regional Vice Presidents, Construction Services, Real Estate, Finance and Third-party property management.

·          Provided contract administration, forecasted and planned for monthly franchise renewals, new starts, and transfers for 360+stores ongoing simultaneously. 

·          Managed, supported and assisted in implementing the franchise database, including creating and modifying templates, fields and running on-going reporting for the Franchise field representatives, SOX compliance and internal Operations departments.

·          Maintained filing and database for any follow-up required for franchisee, lease information, default cure periods, litigation, contract, or regulatory matters being managed by the company.

·          Continuously updated and managed renewal dates, lease agreement, correspondence (email and written) as well as any other legal documentation pertaining to the Franchise Disclosure Document.

·          Investigated, reviewed and responded to franchise inquiries regarding franchise contracts, with limited supervision, while coordinating with appropriate Franchisee, Business Operations, Finance, Real Estate and management associates.

·          Implemented a new process and training materials for transactions

·          Handled multiple projects while maintaining regular duties as assigned

·          Reviewed and approved ad copy, as needed, for the Pearle Vision business group ensuring advertisements are compliant with brand standards.

DEALER SPECIALTIES   MAY 2004-APRIL 2006

Monroe, Ohio

Franchise Development Assistant

·               Planned and executed every aspect of annual tradeshow and multiple conference events.

·               Budgeted, managed and tracked trade show budget while adhering to time restraints.

·               Negotiated costs and review proposals with all potential vendors used for events.

·               Managed ownership, monitored and planned for franchise agreements for over 85 Franchises; includes renewals, transfers and addendums.

·               Made recommendations and proposals on behalf of all parties for the content of the Uniform Franchise Offering Circular to legal departments as needed.

·               Developed instructional documentation for Franchise Operations Manual (ongoing process).

·               Reliably generated weekly, monthly and annual sales reports for General Manager of Franchising.

·               Streamlined processes by automating spreadsheets to reduce preparation time in all reporting.

·               Responsible for maintaining customer database, tracking all sales prospects for Franchisees.

Core Software: Word, Excel, Access, Power Point, Outlook, Internet Explorer, MS Project, SharePoint, Firefox, Adobe Acrobat,  Scanning Equipment and Software

Specialized/Database Software: EOS, Claims Central, CSC Matters Management and SAP

Industry Experience: Automotive, Banking, Retail, Legal, Franchising, and Medical